In four years, the Royal Marines Shop has grown from a small social enterprise to a thriving online retailer with a nationally recognised brand.

Internationally renowned, the Royal Marines are the UK’s Commando Force and the Royal Navy’s amphibious troops. They are some of the most elite fighting troops in the world and are ready to adapt to any situation in locations that their service takes them. The Royal Marines Charities look after and enhance the lives of serving and veteran Royal Marines and their families.

With the demand for raising funds growing heavily over recent years with an increased number of deployments, The Royal Marines Shop was launched by the Royal Marines Charities in 2013. The aim of the venture was not just about establishing a successful online shop; it was also about providing commercial and business experience to recovering Royal Marines personnel through their active involvement and support.

In four years, the shop has grown from a small social enterprise to a thriving online retailer with a nationally recognised brand, selling a growing range of quality Royal Marines branded high-quality clothing and merchandise. The Royal Marines Shop is now also responsible for administering the Royal Marines Lottery on behalf of the Royal Marines Association (RMA). All profits from the shop and lottery are donated back to the RMA to support the wounded and wider Corps family.

Online retail is both exciting and challenging, but it can be a daunting task to stand out from the crowd and offering customers something unique is vital. Operations Director, Joe Lane’s drive and leadership, supported by a small dedicated team have certainly achieved that, with the Royal Marines distinctive brand now well established.

Thompson Jenner’s involvement with the Royal Marines Shop is interesting and rewarding, and we have advised on the following aspects:

  • Setting up management systems
  • Provision of payroll and employee related advice
  • Integration of accounting software with online retail function
  • Company secretarial services
  • Mentoring in relation to the finance function
  • Business and commercial advice
  • Corporate tax advice including gift aid.

What the client said:

Since Thompson Jenner became involved with the Royal Marines Shop in 2013, they have added a huge amount of value to the operation. Initially they trained the small team on the Xero accounting system, and then helped to develop the way the program was used in order that the Royal Marines Shop became as stream-lined as possible. They have recently helped the business prepare to move onto a new, integrated accounting system, acting on multiple sales platforms.

Provision of payroll, pension, and other employee advice has been consistent and highly reliable, providing a stable base for the Royal Marines Shop to conduct its daily business. The support here is highly appreciated.

From a tax perspective, Thompson Jenner have ensured that the Royal Marines Shop has complied with all HMRC Regulation, and made sure that all our charitable donations have been treated in the correct manner in respect to Corporation Tax. Thompson Jenner have succeeded in gaining a proper understanding of the outputs of our business and applied their specialist knowledge to our unique operations.

Without doubt, the support of Thompson Jenner has helped the Royal Marines Shop achieve the growth it has and I would highly recommend their support and services to all.

Joe Lane, Operations Director, Royal Marines Shop Limited

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